Help Desk · Platform

Zendesk Data Migration

Zendesk is a customer service platform with tickets, help centers, and live chat. Common export targets: tickets, users, organizations, attachments.

Export documentation

Official API reference for getting data out of Zendesk.

Official API reference for getting data into Zendesk.

700 requests/min (most endpoints), 200 req/min for some

Ticket comments and attachments are separate API calls — naive exports drop them.
Custom field IDs are numeric and platform-specific; map by name not ID.
Ticket statuses use different enums (e.g. 'pending' vs 'on-hold').